Refund Policy

At ollie-splace.com, we strive to ensure your complete satisfaction with every purchase. If you are not entirely happy with your order, we’re here to help.

Returns & Exchanges
If you wish to return or exchange an item, please ensure it is in its original condition, unused, and with all tags attached. You have 14 days from the date of delivery to initiate a return or exchange.

Refunds
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original payment method within 7–10 business days.

Non-Refundable Items
Certain items are exempt from refunds, including gift cards, perishable goods, and personalized products.

Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately. We will arrange a replacement or refund at no additional cost.

Shipping Costs
Shipping fees are non-refundable. If you are returning an item for a refund, you will be responsible for the return shipping costs.

How to Initiate a Return
To start a return, please visit our website at ollie-splace.com and follow the instructions under the Returns section.

Late or Missing Refunds
If you haven’t received your refund within the specified timeframe, please check with your bank or payment provider first. If the issue persists, contact us for further assistance.

Changes to This Policy
We reserve the right to modify this refund policy at any time. Any changes will be posted on this page.

For any questions regarding our refund policy, please visit our website. We appreciate your trust in ollie-splace.com and are committed to providing you with a seamless shopping experience.